Liz H. Kelly

Jill Lubin’s “The Profit of Kindness” is filled with refreshing reminders about what matters most in building trust in business relationships – Kindness. What I loved most about this book is Lubin’s pep talk approach with real-life examples, inspirational quotes and “seven pathways to profit” that can directly increase your “big five: profit, revenue, customers, connectivity and prospects.” You’ll walk away brainstorming new ways that you can help your customers and friends more – without asking for anything in return. If you are a business owner, work with clients, or just want to live a more positive life, don’t even think twice about getting this book! Highly recommended!