Show Gratitude and Raise Your Bottom Line

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Show Gratitude and Raise Your Bottom Line
Training costs, lost skill, lowered productivity, and disgruntled staff who are wearing too many hats are just a few of the hidden costs of unhappy employees. A New York Times article reported a Gallup poll that estimated that when employees are unhappy, lost productivity costs employers up to $300 billion a year! A study conducted by the American Psychological Association observed more than 1,700 employees and concluded that half of all employees intended to search for new jobs because they felt underappreciated and undervalued.


Kindness: A Business Contradiction or Useful Convention?

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Doing hard work, providing highly skilled services, innovating a product, or opening a business while expecting nothing in return is typically viewed as a contradiction to profitable operations. This is why when Mark went without compensation for the hours of expertise he patiently lent me without asking for anything in return, I was humbled. He provided an example I knew I wanted to follow and it made me think. I wanted people to feel about me the way I felt about Mark,


The 7 Return of Kindness (ROK) Pathways

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It was go time! I was invited to speak at a conference on an island near Vancouver, British Columbia. I emerged from the ferry and greeted my driver. As I moved towards the car, my feet flew out from under me and everything went black.  I woke up in a hospital the next day. My brain was foggy, while bolts of pain radiated from fracturing both ankles.  Bedridden, and immobilized, my carefully laid-out plans collapsed and my income gone.


Profit of Kindness

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What is The Profit of Kindness™ and Why Is It Important?
The Profit of Kindness™ is the art of building trusting, long-lasting relationships through open, non-adversarial interchanges that result in mutually beneficial outcomes. The Profit of Kindness™ is a heart-based approach taps into your emotions, our natural instincts, and deeply ingrained feelings. It increases your chances for success because you will be doing what you value and usually do well. Your focus will be more on giving and working with others more than simply winning.