customers - Jill Lublin

Mastermind Member Area

How Kindness Generates Customers

by | Jan 10, 2019 | Uncategorized

One of my favorite stories comes from an article I read by Bill Taylor on HBR.org, the website of Harvard Business Review, retelling the story of the story of Brandon Cook, from Wilton, New Hampshire, whose hospitalized grandmother admitted she desperately wished for...