The 7 Return of Kindness (ROK) Pathways

January 23rd, 2017 by Jill Lublin

Jill Lublin - The Profit of KindnessIt was go time! I was invited to speak at a conference on an island near Vancouver, British Columbia. I emerged from the ferry and greeted my driver. As I moved towards the car, my feet flew out from under me and everything went black.  I woke up in a hospital the next day. My brain was foggy, while bolts of pain radiated from fracturing both ankles.  Bedridden, and immobilized, my carefully laid-out plans collapsed and my income gone.

 

I called Mark LeBlanc, my coach.  I no longer had a business and I had to put our sessions on hold.

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Profit of Kindness

January 5th, 2017 by Jill Lublin

What is The Profit of Kindness™ and Why Is It Important?

The Profit of KindnessThe Profit of Kindness™ is the art of building trusting, long-lasting relationships through open, non-adversarial interchanges that result in mutually beneficial outcomes. The Profit of Kindness™ is a heart-based approach taps into your emotions, our natural instincts, and deeply ingrained feelings. It increases your chances for success because you will be doing what you value and usually do well. Your focus will be more on giving and working with others more than simply winning.

Acting kindly will make you happier, more fulfilled, more successful, and more at peace. Making this change requires a commitment, a constant focus on always trying to be kind.

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Have Your Referral Sources Pre-Market You

January 15th, 2015 by Jill Lublin

When your referral sources recommend you, they should sell you to potential clients and make them eager to work with you. Then, when potential clients contact you, all you have to do is close the deal — if you want to work with them.

 

Most referral sources will pre-market you if they know you produce outstanding results. Most sources only want to recommend the best because it makes them look good and they prefer to associate with the best.

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The Power Referral Program

December 15th, 2014 by Jill Lublin

Branding expert Dick Bruso has developed the Power Referral Program®. His system is premised on the belief that people do business with you for four reasons. Because:

 

  • They trust you.
  • They like you.
  • You are competent in your area of expertise.
  • You have integrity.

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Attitude

November 15th, 2014 by Jill Lublin

Adjust your attitude. Assume the role of the person that you want to be; a person who has already achieved success.

botanical-gardens-christchurch“Always self-promote’ 24/7 and be very intentional.” Tommy Newberry the author of The 4:8 Principle (Tyndale House Publishers, 2007) states. “First, know what your end game is, where you want to be, how you want to be perceived, at least 10 years down the road if not 20 or 30. The clearer you know at the outset what you want your life and career to be, the easier it will be figure out how you should promote yourself.”

According to Newberry, “Aligning your habits with the person you want to be is the first step in making yourself attractive to others.” Exude confidence, competence, not doubt. “Don’t use wishy-washy words like ‘hope to’ and ‘if all works out well,’” Newberry warns. “Claim future as a certainty. Act now with the confidence that you would have if you already accomplished you biggest goals.”

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Remaining Fresh

October 15th, 2014 by Jill Lublin

Networks are constantly in flux — people come, go, and move in different directions. They get tired, bored, burned out. Changes in their lives may prevent them from helping you. Your relationship with them may be wonderful for a while and then become less productive or peter out. Circumstances change; solutions that always hit the mark may no longer work.

 

1004611_657954810899708_804907510_nAt times, you have to make changes; some of your network partners may not be performing well or may be holding you back. The referrals they make may not be helping your career. If they no longer provide quality leads and referrals, you may have to shift that member to your friends list from your business associates list.

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YOU CAN’T DO IT ALONE

September 15th, 2014 by Jill Lublin

1920100_803526366342551_1540553558_nWhen I first started my business, I felt that I should be able to run every aspect of it myself. After all, I reasoned, it was my business and I should handle whatever was involved. Soon, I found that although I had skills, I also had holes; big, gaping holes where I was deficient. I knew publicity and I had a talent for connecting people, but I didn’t understand what a P & L was and why I needed it.

So I had to get training to learn the language, find out what was involved, what I could deduct, what was taxable, and all I was required to do. Then, I had to learn how to keep records, fill out forms, and make timely payments.

Much of what I had to learn didn’t come easy. I didn’t like it and it took valuable time away from productive, enjoyable activities that were building my business. So first chance I got, I hired a bookkeeper and then a CPA.

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Terms

August 15th, 2014 by Jill Lublin

jill_10Language can be unclear so define all key terms to make sure that everyone is speaking the same language. For example, I tell people that I am going to help them create a message that the media will say yes to. Many people may not understand what I mean by the word “message,” so I define it for them. Their message is a one or two sentence introduction that explains the benefits they will provide.

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Jeannie, a technical writer, specializes in simplifying highly complex information. She can make the most difficult, dense, and confusing material easily understandable. Jeannie was hired by Jackson, who was fascinated by nuance, subtlety, and hidden meanings. Jackson always found everything to have a deeper, a more complex, or ambiguous meaning. When Jeannie and Jackson worked together, it was a disaster. They engaged in a mental tug of war with each of them pulling in opposite directions. Although they liked each other and compromised to accommodate the other, they were never able to reach a happy medium and could not successfully work together.

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Confirming Agreements

July 8th, 2014 by Jill Lublin

frankmckinneyAs soon as possible, confirm all verbal agreements. Take the initiative and contact the other party while the terms are still fresh in your minds. Confirm your agreement even if you plan to execute a formal contract so that no questions exist on the basic deal.

In early June, Stan, a motion producer, called me. He said that he was interested in working with me on a project that would not start until the fall. However, he called me then to make contact, introduce himself, and ask a few preliminary questions. He then inquired about my experience promoting films and in working with film publicists. He seemed pleased with my answers and concluded by saying that he would get back in touch with me by August 1.

I then placed an entry on my calendar for August 1st to remind me to contact Stan if I had not heard from him. When he did not call, I called him and he was grateful. He referred to my email, raised a few questions, which we discussed, and we agreed to work together. We concluded our agreement in no time flat and began an enjoyable, productive relationship.

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3 Steps to Forming Networks That Consistently Send You Referrals

April 14th, 2014 by Jill Lublin
Jill Lublin, Katrina Sawa & Susan Rueppel

Jill Lublin, Katrina Sawa & Susan Rueppel at eWomen Network Business Symposium

We all have networks. They consist of everyone we know: our friends, family, and business associates. Our doctors, dentists, dry cleaners, mechanics, and CPAs are also members of our networks.

Why Build Your Network?

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